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Terms of Service

Last updated: November 11, 2025

1. Acceptance of Terms

By accessing or using flexconvert ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

flexconvert is a file conversion platform that allows users to convert files between various formats. We provide conversion services for images, documents, videos, audio files, and other supported formats.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.

4. Acceptable Use

You agree not to:

  • Upload files containing illegal, harmful, or offensive content
  • Upload files that infringe on intellectual property rights
  • Upload files containing malware, viruses, or other harmful code
  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization

5. File Uploads and Content

5.1 Your Content

You retain ownership of all files you upload. By uploading files, you grant us a limited, non-exclusive license to process and convert your files solely for the purpose of providing the Service.

5.2 File Deletion

Files are automatically deleted after conversion completion or within a reasonable time period. We are not responsible for any loss of data resulting from file deletion.

5.3 Prohibited Content

You may not upload files containing:

  • Copyrighted material without authorization
  • Personal information of others without consent
  • Illegal content or content that violates laws
  • Content that violates our Acceptable Use Policy

6. Service Availability

We strive to provide reliable service but do not guarantee:

  • Uninterrupted or error-free service
  • That all file formats will be supported
  • That conversions will always be successful
  • Specific uptime or availability percentages

We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

7. Subscription Plans

7.1 Free Plan

The free plan includes limited storage (5 GB) and standard conversion features. Free plan users are subject to file size limits and other restrictions.

7.2 Premium Plan

Premium plans may offer additional features, unlimited storage, and higher file size limits. Premium subscriptions are subject to separate terms and pricing.

7.3 Refunds

Refund policies for premium subscriptions will be specified at the time of purchase. Generally, refunds are not available for completed conversions or used services.

8. Intellectual Property

The Service, including its design, features, and functionality, is owned by flexconvert and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works of the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEXCONVERT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless flexconvert, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you upload or transmit through the Service

11. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

flexconvert

Email: legal@flexconvert.cloud