Privacy Policy

1. Introduction

Welcome to flexconvert ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion service.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Email address (when you create an account)
• Name or username (if provided)
• Profile picture (if you authenticate via OAuth providers like Discord or GitHub)
• Authentication tokens and session data

2.2 File Data

When you upload files for conversion:

• File names and metadata
• File sizes and formats
• Conversion history and preferences

Important: We do not access, read, or store the actual content of your files beyond what is necessary for the conversion process. Files are automatically deleted after conversion is complete or after a reasonable retention period.

2.3 Technical Information

• IP address
• Browser type and version
• Device information
• Usage statistics and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our file conversion service
• To process your file conversion requests
• To manage your account and authentication
• To improve our service and user experience
• To communicate with you about your account or our service
• To comply with legal obligations
• To prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To fulfill our contractual obligations in providing the conversion service
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., cloud storage, authentication providers)
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Automatic deletion of files after processing

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Account information: Retained while your account is active
• Uploaded files: Automatically deleted after conversion completion or within 24 hours
• Conversion history: Retained for service functionality and may be deleted upon account deletion

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: